Your website is losing bookings right now. We find exactly where — in 48 hours. No guesswork. No redesign. Just more calls, more bookings, more revenue.
average annual revenue lost by small businesses from poor website UX
Liquid Web, 2024
88%
of consumers won't return after one bad website experience
Sweor, 2023
400%
potential uplift in conversions from a properly executed audit and fix
Portent, 2023
↑ YOUR CTA — ZERO ATTENTION
The Problem
Most websites have dead zones nobody talks about
Your customers aren't calling to complain. They're just leaving — and buying from whoever was easier to find.
01
Your phone number gets zero attention
Standard placement means standard results. We find where eyes actually land — and it's rarely where you think.
02
Your CTA is invisible on mobile
Over 60% of local business searches happen on mobile. If your contact button is buried, you're invisible.
03
Visitors leave before they ever read your offer
If your headline doesn't answer "what do you do and why should I care" in 3 seconds, they're gone.
What We Do
Find it. Fix it. Watch it work.
Every engagement starts with an audit. Where you go from there is up to you.
01
Website Audit
We navigate your site as a first-time visitor, run it through our AI analysis, and deliver a prioritized fix list with estimated revenue impact per finding — in 48 hours.
We don't just find the problems — we fix them. Copy rewrites, CTA repositioning, mobile fixes, layout changes — all implemented for you within two weeks.
Ongoing monitoring, a plain-English scorecard every month, quarterly re-audits, and one written recommendation — so your site keeps improving instead of decaying.
The Digital Blind Spots Method — a four-step framework that finds and fixes exactly what your website is costing you. Steps 3 and 4 are available as separate paid engagements.
Step 01
01
Reveal
We navigate your site as a complete stranger — no context, no bias. Every point of confusion, every missed CTA, and every place a customer would give up is documented in real time across three inputs.
Fresh Eyes
Recorded navigation session narrating every point of confusion — Loom so you can watch it.
AI Analysis
Your HTML and copy run through our AI audit — missing CTAs, mobile issues, load blockers, copy hierarchy.
Visual Review
Expert review of layout, hierarchy, and attention flow across 3–5 key pages.
Step 02
02
Diagnose
Every finding gets a priority score — P1, P2, or P3 — and an estimated monthly revenue cost. We cross-reference your site's code and copy against conversion benchmarks so every recommendation is backed by data, not opinion. Delivered as a full written report plus a personal Loom walkthrough within 48 hours.
Step 03
03
Correct
If you choose to move forward, we implement every Priority 1 and Priority 2 fix — copy rewrites, CTA repositioning, layout changes, mobile optimization. Every change is approved before it goes live. Before-and-after documentation included.
Premium Audit · from $999
Step 04
04
Monitor
The monthly Scorecard — powered by Google Analytics — lands in your inbox by the 5th of each month. Sessions, bounce rate, average time on site, and top exit pages, written in plain English with one specific recommendation. No dashboards to log into. No data to interpret.
What Makes Us Different
Built on data. Delivered in plain English.
Most website advice is opinion. Ours is grounded in conversion benchmarks and real analysis — applied to small business websites at a fraction of what agencies charge.
Start however works for you
Ready to go? Book an audit directly — in your inbox within 48 hours. Want to talk it through first? Book a free discovery call and we'll review your site live — no commitment required.
Every finding quantified in dollars
Not "this button is hard to find" — "this button placement is costing you 4–6 leads per month at your average ticket." Revenue estimates are powered by AI deep research and market analysis, cross-referenced against your industry and traffic volume.
We work in your existing platform
Squarespace, WordPress, Wix, Showit — we request contributor access and make changes directly. No migration, no new platform, no starting over. Your site stays exactly where it is.
48 hours, not 6 weeks
Pay today, audit in your inbox by the next business day. No lengthy kickoffs, no waiting for a project manager to schedule a call. Just the work.
The Methodology
Why data beats guesswork every time.
The same UX discipline that enterprise software teams use for decades — applied to small business websites at a fraction of the cost.
25–65%
improvement in website conversion rates from structured UX optimization
Journal of Retail Studies, 2024
150–400%
documented ROI for businesses that act on a professional website audit within 30 days
MindForce Research, 2025
70%+
of small businesses have no call-to-action button on their homepage — the most common fix we make
UX Statistics Report, 2025
The Enterprise Connection
The same UX optimization discipline used by major gaming studios to increase in-game purchases — applied directly to local business websites. The methodology doesn't change because the budget does. What changes is who gets access to it.
Home Base
We have a strong focus on Wake County — Raleigh, Cary, Apex, Morrisville, and Holly Springs are our main hub. That said, we're happy to service clients outside of Wake County — reach out and let's talk.
Founding Rate — Now Available
Simple. Transparent. No retainer required to start.
Start with an audit. If what we find doesn't justify the cost — you don't proceed.
Founding Rate
$199
⚑ 14 of 20 founding spots remaining
Full website audit
Fresh-eyes session + AI code and copy analysis
Prioritized fix list — P1, P2, P3 with revenue impact per item
The audit is yours — no retainer required, no follow-up commitment, no pressure. Here are the three paths clients typically take.
Option 01
Take it and run
Get the full report, the priority list, and the code and copy changes for your top issues. Implement yourself, hand them to your developer, or use the findings to make smarter decisions. No strings attached.
Founding Rate $199 · Standard $399 · Delivered within 48 hours.
Option 02
Have us fix it
If you'd rather not deal with the implementation, we handle every fix. Copy rewrites, CTA repositioning, mobile fixes — done within two weeks. You review and approve before anything goes live.
Premium Audit from $999 · Scoped after the audit is delivered.
Option 03
Keep it working
Add ongoing monitoring with a monthly Scorecard, quarterly re-audits, and one written recommendation every month — so your site compounds instead of decaying.
Core Retainer $149/mo · 6-month minimum · Early exit fee of one month's rate.
The honest pitch: pay $199, get the audit, and decide from there. Most small business sites we've reviewed in testing have at least one issue worth fixing immediately. Or email us first: sales@digitalblindspots.com
This is the full journey for clients who choose the Premium Audit service — audit, implementation, and ongoing monitoring. Each step is available separately; this is what all three look like end to end.
Week 1
Audit delivered in 48 hours
You see your site through a customer's eyes for the first time. Every blind spot mapped, every fix prioritized, every revenue impact quantified.
Week 2–3
Every fix implemented
Copy rewrites, CTA repositioning, layout changes, mobile optimization — all done for you. Before-and-after documentation included.
Month 2
First Scorecard lands in your inbox
Traffic, bounce rate, CTA clicks, conversion movement — one page, plain English. You see exactly what improved and by how much.
Month 3+
Site compounds instead of decaying
Quarterly re-audits catch anything that's slipped. Monthly recommendations keep you moving forward. Your site gets better every month — not just on launch day.
What's different about Premium
→
We work in your existing platform — Squarespace, WordPress, Wix, Showit. No migration required.
→
Every change is approved before it goes live. You see a before-and-after and sign off.
→
30-day performance call — we review what moved and what didn't, and recommend next steps.
→
Delivered within 10–14 business days from project kickoff.
Your site should get better every month — not just on launch day.
Most small business websites decay over time as owners make changes without UX oversight. The retainer stops that.
New blind spots get caught before they cost you
A quarterly re-audit reviews every change you've made. A new service page with a buried CTA. A mobile layout that broke when you added content. We catch it before customers do.
Your site compounds instead of decaying
Retainer clients get the opposite of decay — a site that improves month after month with oversight, data, and one clear action every 30 days.
Less than one hour of your time per month
We pull the data, write the report, flag the issues, and recommend what to fix. You read a one-pager and decide what to prioritize. That's it.
Think of it this way: if one extra lead per month comes through because we caught a broken form or repositioned a CTA, the retainer pays for itself many times over.
6-month minimum commitment. The first 3 months establish your data baseline. The next 3 show whether the changes are working. Need to exit early? A one-month early termination fee (equal to your monthly tier rate) applies.
Choose your tier
Core
Restaurants, retail, contractors, home services
$149/mo
+Monthly Scorecard — traffic, sessions, bounce rate, top exit pages
+One written recommendation per month
+Quarterly re-audit of new or changed pages
+Priority email support
Pro
More Data
Med spas, dental, law firms, financial advisors
$249/mo
+Everything in Core
+Hotjar session recordings — watch real visitor sessions to see where people hesitate or abandon
+CTA click tracking — know which calls-to-action are converting
+Everything in Pro — applied across all covered locations
+One Scorecard per location delivered monthly
+Bi-monthly rotating audit — one full audit cycles across your locations
+45-min monthly strategy call across all locations
+One minor fix per location per month
What the scorecard looks like
Core Scorecard — May 2026
Via Google Analytics
yoursite.com · compared to April 2026
Monthly sessions+18% ↑
Bounce rate−9% ↓
Avg. time on site+24s ↑
Top exit page/contact
New vs. returning68% new
This month's recommendation
/contact is your top exit page with 71% of visitors leaving without submitting the form. The form has 8 required fields — reduce to 3 (name, phone, what do you need?) and expect a significant drop in abandonment.
Always included
→Monthly sessions, bounce rate, avg. time on site
→Top exit pages
→New vs. returning visitor split
→Month-over-month comparison
→One specific written recommendation
Common Questions
Before you buy.
The things people usually ask before clicking the button. If your question isn't here, email us at help@digitalblindspots.com.
Will this work on my platform — Squarespace, Wix, WordPress, Showit?
Yes. The audit works on any website regardless of platform. We identify what's broken and tell you exactly how to fix it. For the Premium Audit, we'll confirm platform compatibility before scoping — some platforms limit what we can change directly, and we'll say so upfront.
Do you need access to my website to audit it?
Not for the audit. We work from the public-facing version of your site — no logins, no backend access needed. If you move forward with a Premium Audit and want us to implement the fixes, we'll request limited editor access at that stage only.
What if my site doesn't have any major issues?
Then you'll have that confirmed in writing with a prioritized list of minor improvements — and peace of mind is worth something. In our testing, most small business sites turn up at least one P1 finding. If we genuinely can't find anything worth fixing, we'll tell you and you can apply the audit cost toward a retainer.
What's your turnaround time?
Audit reports are delivered within 48 business hours of payment. You'll receive a written report and a Loom video walkthrough, plus a link to book your 15-minute review call. Premium Audit projects are scoped and delivered within 10–14 business days.
What's your refund policy?
All sales are final — audits represent hours of real work delivered specifically to your site. That said, if you feel a finding was missed or the report didn't meet what was described, email us and we'll make it right. We stand behind the work and have no interest in leaving a client unsatisfied.
Do I have to sign up for a retainer?
No. The audit is a one-time purchase with zero strings attached. The retainer is a separate, optional engagement for clients who want ongoing monitoring after fixes are live. Retainers require a 6-month minimum commitment — the first 3 months build the data baseline, the next 3 show whether the changes are working. Early exit fee: one month's rate.
How do the revenue impact estimates work?
Every finding in your report comes with an estimated monthly revenue cost — for example, "this buried CTA is costing you approximately 3–5 leads per month at your average ticket." These are powered by AI deep research and market analysis, cross-referenced against your industry and traffic patterns. They're estimates, not guarantees — but they're grounded in real benchmarks, not guesswork.
Do you work outside Wake County?
Our home base is Wake County — Raleigh, Cary, Apex, Morrisville, and Holly Springs — and we have a strong local focus. That said, we're happy to work with clients outside the area. Reach out and let's talk.
What platforms can you implement changes on?
We work in Squarespace, WordPress, Wix, Webflow, Showit, and Shopify. We request contributor or editor access and make changes directly in your existing platform's visual editor — no migration required. Most P1 fixes take 2–30 minutes once we have access.
What's the difference between the Founding Rate and Standard Audit?
Both tiers get the full audit, prioritized fix list, and 3 quick wins you can implement yourself in under 30 minutes. The Standard Audit ($399) goes further: it adds full code and copy edits for every P1 finding (not just the 3 quick wins), a mobile UX deep-dive, and expert visual review across 3–5 pages. The Founding Rate ($199) is a limited-time thank-you for our first 20 clients — same core audit, lower price. There are 14 founding spots remaining.